Data Transfer Policy
In accordance with European Union Directive
95/46/EC on Data Protection. (Last updated 27 April
2001)
General Browsing
People who access our web site remain anonymous. We do not
ask people to identify themselves or provide personal
details. We do not use IP addresses, or monitor other
internet resources such as bulletin boards, to gather
personal information. Our web service provider (Connect)
collects domain information. This information is used to
by them to generate statistics on web usage. We use this
data to monitor which pages are found to be most useful to
our readers.
Cookies
No information is stored in or collected from cookies.
E-mail
The following accounts are accessible as mailto's from
this site: marketing, support, webmaster and quality. When
you send e-mail to these accounts, we understand that you
have given your informed consent to the processing
described below. Information sent to marketing is seen by
members of the Sales and Marketing team. The messages are
kept in a database. Personal information is used only to
respond to questions raised. The e-mail or postal
addresses may be used for marketing purposes.
Information sent to support is logged automatically in
our customer support database. The mail header and the
content of the message, including any address or other
signature material, are recorded. Personal information is
used only to respond to questions raised. The data are
also subject to monitoring and statistical analysis to
ensure we respond effectively and quickly. The database is
pruned periodically to delete old messages.
Information sent to webmaster is seen by the Company
Webmaster. After any appropriate actions or responses have
been made, the message is deleted. The information is not
logged in a database and will not be used for any other
purpose.
Information sent to quality is seen by the Company
Quality Manager, and possibly by other Directors or the
Internal Auditor, if appropriate. After any appropriate
actions or responses have been made, the message is
deleted. The information is not logged in a database and
will not be used for any other purpose.
Third Parties
No personal information is transferred to, sold to, or
shared with any third party.
Your Rights
If you want to be removed from our mailing lists, or want
your details updated, contact
us.
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